Terms & conditions

1. About these terms

These terms govern the use of cadabratours.com and every tour, transfer or travel service booked with Cadabra Tours ("we", "us"), based in Accra, Ghana. By booking a tour or submitting an enquiry you accept these terms.

2. Bookings

A booking is confirmed once you have completed the booking form and we have received payment or an agreed deposit. Prices shown on the website are per person unless stated otherwise and may be displayed in your local currency for convenience; the amount settled is charged in Ghana Cedis (GHS) at the prevailing rate.

You are responsible for providing accurate traveller names, contact details and travel dates. Please review your confirmation and itinerary PDF and tell us immediately if anything is wrong.

3. Payment

Online payments are processed by Paystack (card, mobile money or bank transfer). We never store your full card details. A booking marked "paid" in your dashboard is your confirmation of payment; a receipt PDF is available to download at any time.

4. Changes and cancellations

You may request changes to your travel date, traveller count or itinerary from your dashboard or by contacting us. Changes are subject to availability and any third-party supplier fees (flights, hotels, permits) which are passed on at cost.

Cancellations made 30 days or more before departure are refunded less any non-recoverable supplier costs and payment-processing fees. Cancellations within 30 days of departure may not be refundable, depending on supplier terms. We will always tell you the exact position before you confirm a cancellation.

If we must cancel a tour for reasons within our control, you may choose a full refund or an alternative date of equal value.

5. Travel documents, health and insurance

You are responsible for holding a valid passport, visas, and any required vaccinations or health documentation for your destination. We strongly recommend comprehensive travel insurance covering medical care, cancellation and baggage. Cadabra Tours is not liable for losses arising from missing or invalid travel documents.

6. Conduct and safety

Travellers must follow the reasonable instructions of guides and drivers, respect local laws, customs and protected sites, and behave in a way that does not endanger or disrupt others. We may end participation without refund where behaviour puts a group or staff at risk.

7. Liability

We arrange services with carefully selected local suppliers. We are not liable for delays, loss or injury caused by events beyond our reasonable control, including weather, strikes, civil unrest, illness or transport disruption. Nothing in these terms limits liability that cannot lawfully be limited.

8. Photography and content

Photographs, itineraries and text on this site belong to Cadabra Tours or are used with credit to their owners and may not be reproduced commercially without permission. We may use photographs taken during a tour for marketing; tell us if you prefer not to appear and we will honour that.

9. Governing law

These terms are governed by the laws of the Republic of Ghana, and disputes are subject to the jurisdiction of the Ghanaian courts. We will always try to resolve any issue with you directly first.

10. Contact

Cadabra Tours, Accra, Ghana. Email ghanacadabra@gmail.com or call/WhatsApp +233 50 194 0836.